FAQ's

All FKN Gym Wear orders are packed and dispatched from our Brisbane Queensland warehouse within 24 to 48 hours.

Once dispatched, standard delivery time is approximately 1-4 working days, regional areas may take longer.

Please check your emails for your tracking number once shipped so you can monitor your delivery.

All FKN Gym Wear orders are packed and dispatched from our Brisbane Queensland warehouse within 24 to 48 hours.

Once dispatched, standard delivery time is approximately 5-10 working days.Please check your emails for your tracking number once shipped so you can monitor your delivery.

When products leave our warehouse you will be emailed a dispatch notification showing the items that have been dispatched and a tracking number.

If you have not received your order within the specified time frame, please let us know and our staff will be happy to lodge an investigation with the courier company on your behalf to track down your parcel. 

Please note: The investigation process can take up to 30 days to resolve. Once our team receives an outcome from the courier company we'll be in contact with you immediately with a resolution. 

FKN Gym Wear is committed to customer satisfaction and we understand that when shopping online; sizing can vary from brand to brand.

If you’ve purchased any merchandise that isn’t the right size, simply click HERE to lodge your return.

The item/s must be unworn & in brand new condition. 

Once we receive your parcel and approve the returned item/s, a store credit will be issued and an email will be sent to confirm this.

*Please note any items that are returned with marks or stains including fake tan, deodorant, animal hair and/or strong smells such as perfume or cigarettes WILL BE DECLINED 

How do I organise a return?

CLICK HERE to be re-directed to our returns portal

Refunds

• FKN Gym Wear offers refunds for products that are faulty.
• Refunds are not permitted on Sale items.
• If you purchased an item with ZipPay, AfterPay, LayBuy or credit card and changed your mind, you will also get a store credit (provided that all conditions are met) instead of a refund through the original payment method.
• Most requests for refunds will be reviewed within 2 business days. Once a product is returned, we will assess your product in line with our terms and conditions, and contact you to advise if your claim is accepted.

FKN Gym Wear provides all sizing information on the product page of their website.